Customer Reviews

Please see below some of the comments from our customers.

Team were excellent, friendly, cheerful & more than happy to assist

I needed a single finished brick to help complete a new patio build, and is always the way I needed it in short order to keep the contractors on site. Your team were excellent, friendly, cheerful and more than happy to assist. You had one in stock, it was a metric size which was required (a nicer design and more competitive on price than one of your main competitors) and as you promised, it was dispatched that very day. I got home this evening to find it safely delivered, so from initial phone call to delivery was all less than 48 hours. Your customer service and overall service was excellent. Thank you!

N Hume, Kent

Great Service

Came across Britannia online and they has just the product and style I needed for our renovation. Great service from Rajal and the team, even months on from the original order.

H Salt, Stoke-on-Trent

Delivery was quick & the staff were very polite & helpful throughout

I recently ordered some air bricks from Britannia and was very pleased with the service I received. I wasn’t sure what size I needed, so they helped me chose the best size brick for my needs. They also tried saving me money by offering me cheaper alternatives to the one I had requested. Delivery was quick and the staff were very polite and helpful throughout. I would definitely use them again.

Short Construction Ltd

Efficient, extremely helpful and accommodating

We have engaged Britannia as our main supplier of all our decorative air bricks for our interior projects over the past several years. We have always found Britannia to be efficient, extremely helpful & accommodating (esp. when working to tight deadlines) and the quality of goods to be exemplary. We continue to use Britannia on our current projects and have no hesitation in recommending them as a reliable and excellent supplier.

London Interior Ltd

Impressed with the quality of the casting and finish

The customer service provided by Britannia Metalwork Services Ltd was second to none when dealing with my enquiry to source some cast iron airbricks for our Grade II listed building. All queries were handled very efficiently and promptly either by telephone or e-mail and the staff were very knowledgeable and friendly. When the airbricks arrived, I was impressed with the quality of the casting and finish and they will definitely enhance the appearance of our property once they have been fitted. This company is highly recommended!

M Ribbans, West Sussex

More than happy

We are more than happy to confirm that your company have dealt with our enquiries in a prompt and professional manner. Our interaction with your company is made all the more straightforward by the consistent point of contact when dealing with both technical and sales enquiries.


Amazing Service

Air brick arrived this morning at 8am. Thanks for the amazing service.

Mr Heaton, London